Sage Creek Post Acute Reviews

See what our patients and their families have to say

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Our residents and their loved ones share honest reviews that prove what sets our team and facility apart. Take a moment to read our Sage Creek Post Acute reviews to get a clearer picture of what to expect and learn about our advanced amenities and dedicated team. Browse our feedback or share your own story with us.

All Reviews

4.0

288 reviews

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Profile photo of K Z
1 day ago

Loving the care my friend has been receiving while staying here! Nursing has been super caring and accommodating, transportation has been made for appointments, therapy dept has been super helpful and encouraging with exercises and suggestions for strengthening, activities dept have been offering daily events to keep everyone engaged and busy, dietary staff has made some really lovely looking meals! Thank you EVERYONE for all you co tongue to do!

Business response 22 hours ago

We’re delighted to hear about the exceptional care your friend is receiving at Sage Creek Post-Acute. Thank you for sharing your positive experience with us!
Profile photo of LaShanta Harvey
LaShanta Harvey on Google
4 days ago

The Director of Nursing is awesome he went above and beyond

Business response 16 days ago

Hi, Lashanta. Thank you so much for leaving us a stellar review!
Profile photo of Terri C
Terri C on Google
7 days ago

I had a really positive experience with this facility. The staff truly made me feel cared for and supported, and they were always kind, patient, and willing to help. You can tell they genuinely care about the people they work with. I’m very grateful for my experience here and would definitely recommend them to anyone looking for a supportive and welcoming place.

Business response 7 days ago

Thanks for sharing your positive experience with us, Terri. We’re grateful for your kind words and recommendation.
Profile photo of Kaleb Ramos (Kaleb)
Kaleb Ramos (Kaleb) on Google
7 days ago

Hey, just wanted to say my grandma has been here twice and throughout all the visits, this place has been kept throughly cleaned and still resembles as fairly new. The nurses that I’ve ran into so far are all nice, and caring to my grandma, nothing bad to say so far. Well done Sage Creek 👏 THANK YOU!!

Business response 7 days ago

Your positive experience at Sage Creek Post-Acute is greatly appreciated. Thank you for sharing your feedback!
Profile photo of alfred
7 days ago

Great rehab facility with a caring and supportive staff from the receptionist Doreen to the case managing department, including Paige, Danielle, and the assistant director of nursing Marlena. Have to give kudos to the nursing staff as well. The facility is clean, welcoming, and provides excellent care. I would highly recommend them to anyone looking for a smaller, more personal rehab facility.

Business response 7 days ago

We deeply respect your positive feedback on our facility and staff. Thank you for recommending us!
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Ramos Inc on Birdeye
7 days ago

Great facility to go for therapy and skilled needs

Business response 7 days ago

Thank you immensely for sharing your experience at Sage Creek Post-Acute. We are glad to hear that you found our facility great for therapy and skilled needs.
Profile photo of Tiffanie Ramos
Tiffanie Ramos on Birdeye
7 days ago

This facility is wonderful. The staffs there are so compassionate, patience…and caring. The staffs are are always on top and communicate effectively when needed .

Business response 7 days ago

Thank you for your wonderful feedback. We are thrilled to hear about your positive experience at Sage Creek Post-Acute.
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Autumn M on Google
12 days ago

Business response 12 days ago

Your positive feedback is greatly appreciated. Thank you for sharing your experience with Sage Creek Post-Acute.
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Danielle Franco on Google
12 days ago

This is a great facility! Clean and with a friendly staff!

Business response 12 days ago

We are thrilled to hear you had a great experience at Sage Creek Post-Acute! Thank you for your kind words.
Profile photo of kenyatta wooten
kenyatta wooten on Google
12 days ago

Business response 12 days ago

We’re thrilled to hear about your positive experience at Sage Creek Post-Acute. Thank you for sharing your feedback with us.
Profile photo of Taran Manciocchi
Taran Manciocchi on Google
12 days ago

Beautiful facility and top notch care! The staff goes above and beyond to make patients feel welcome and cared for. I can’t recommend this place enough!

Business response 12 days ago

Your positive experience at Sage Creek Post-Acute means the world to us! Thank you for your kind words.
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Isabel Velasquez on Google
12 days ago

Business response 12 days ago

We greatly appreciate your positive feedback, Isabel. Thank you for sharing your experience with Sage Creek Post-Acute.
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Tammy Mazurek on Birdeye
13 days ago

Sage Creek Post Acute provides excellent care with a compassionate and dedicated team. The staff is friendly, attentive, and truly committed to the well-being of their patients. The facility is clean, welcoming, and professional. Highly recommend! 😊

Business response 12 days ago

We greatly appreciate your positive feedback on the care and dedication of our team at Sage Creek Post-Acute. Thank you for recommending us!
Profile photo of Tom Shaw
Tom Shaw on Birdeye
15 days ago

Yep me again, if you cared about your patients you would have initially said” thank you for the information, we have initiated an internal review and unable to comment further at this time”. Or thank you I have your personal number I will call you. But no, you gave me a customer hot line number. Shame on you.

Business response 15 days ago

We gave you our business number, not a hotline number, so you could reach out and discuss your issues, I am sorry if this was not what you were looking for.. again please reach out. Sage Creek’s phone number is 702-790-3000. I’m again sorry that we didn’t respond in the way that you thought we should…
Profile photo of Debbi Shaw
Debbi Shaw on Google
16 days ago

Well this is tom Shaw , you blocked me from any further comments so I’ll continue to use other phone lies. On Monday at 9 am I walked in and found your director of HR sitting there. I gave her. An earful. She escorted me oaesy from her office towards my wife’s room. She said she had a meeting. I told her I wanted to talk to the attending, director of nursing snd a case manager. No one showed, they sent another case manager from empower at 1:00. She had my wife removed to a top tier facility by 6. Fire your director of nursing and HR they didn’t have the respect for your facility to meet with me. And you, sent mea general number. Ha. I have an appointment with BBB tommo

Business response 16 days ago

You’re not blocked your other two negative reviews are still posted.. I’m not sure what else we can do to make you happy but again please reach out. Your wife was transferred like you requested to a different facility. Again sorry our facility didn’t meet your standards, but you don’t need to continuously post negative reviews.
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Carey Jo Keeler on Google
16 days ago

Very very kind & capable staff!! Clean facility. Good food. Great physical therapy.

Business response 15 days ago

Your positive experience at Sage Creek Post-Acute is greatly appreciated. Thank you for sharing your kind words about our staff, facility, food, and physical therapy.
Profile photo of Tom Shaw
Tom Shaw on Birdeye
16 days ago

No sorry I’m not going to call you, I walked in at nine Monday morning and yelled at the director of HR. I said I want to see the attending, director of nursing and a case manager. No one showed up all day they sent me a case manager from empower which is a is a great place. Moved her by 6 tonight. Your place is a ghetto, she frequently my wife frequently layed In dirty diapers, the pillow case had blood on it, the same blood for four days. Your human resource manager and director of nursing should both be fired

Business response 16 days ago

We apologize for the experience you had at Sage Creek Post-Acute. Please contact us at (702) 790-3000 to discuss this matter further.
Profile photo of Tom Shaw
Tom Shaw on Google
18 days ago

My wife has been left in dirty diapers multiple times and I have driven here all the way from Inspirada and still no answer to the bell. 10:30 am and 2:30 pm. Just today. I came in and give nurses sitting around in the nurses station and her room 55 is three feet from it and it was until I yelled that she got help. One nurse said we don’t know who her CNA is. Excuse me, all five of you are supposed to be providing patient care! I’m moving her out tomorrow morning, even a third rate place is better than this. The time shows her initial call to me was 2:40. The video shows the nurse with diapers at 3:10. Add the 15 minutes she said she pushed the button before calling me.

Business response 16 days ago

We value your input and are sorry to hear about your experience at Sage Creek Post-Acute. Please feel free to reach out to us at (702) 790-3000 to discuss this further.
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Shelly McIntyre on Google
21 days ago

Very friendly people! I was waiting for my loved one to get done with his dialysis. I was in his room and the CNA Addison offered food when I mentioned I was hungry. She offered a sandwich but brought back a sandwich, chips, cookies and ice water! So kind. His nurse was nice. The gentlemen who brought him back to the room was great. The speech therapist came by, she was also nice. Wound care lady… nice. 😞 My loved one had no complaints! 💜

Business response 16 days ago

Hi, Shelly. Thanks for taking the time to share your positive experience. We truly appreciate it!
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michael spriggs on Google
25 days ago

Polite, greeted, immediately, clean environment!!

Business response 24 days ago

Hi, Michael. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Bernard Spears
Bernard Spears on Google
45 days ago

Doreen always had a smile and is very helpful. I had a great experience with Danielle for transportation, and the charge nurse Kat was able to answer all my questions and I had a lot of them. Mark and Marlena were always walking around with a smile and a kind word keeping things in order. It was a great experience helping my uncle get through rehab with his broken hip. Thank you Sage Creek.

Business response 44 days ago

Hi, Bernard. Thank you for sharing your positive experience. We are so glad your uncle had a great experience during his recovery, and we appreciate the kind words. It means a lot to our team. Thank you for choosing Sage Creek Post-Acute.
Profile photo of Delon Nelson
Delon Nelson on Google
45 days ago

I had an overall positive experience with Sage Creek Post-Acute. The facility is clean and comfortable, and the staff members I interacted with were kind, professional, and caring. The nursing and therapy teams worked hard to provide support and help with the recovery process. I especially appreciated the effort the staff made to make the stay as comfortable as possible. Overall, Sage Creek Post-Acute is a good option for those who need skilled nursing and rehabilitation care, and I’m grateful for the care and support provided.

Business response 44 days ago

Hi, Delon. Thank you for taking the time to leave your review. We’re glad to hear you had a positive experience at Sage Creek Post-Acute. It means a lot to know that our team made a difference during your stay. We appreciate the kind words and wish you all the best in your continued recovery.
Profile photo of Olivia
45 days ago

My babcia had a wonderful experience with Sage Creek Post Acute. The staff was caring, compassionate, and always treated everyone with kindness. I would highly recommend this facility to anyone looking for compassionate, professional post acute care.

Business response 44 days ago

Hi, Olivia. Thank you for sharing your positive experience. We are so glad your babcia had a wonderful stay with us. It means a lot to know she felt cared for and treated with kindness. We appreciate the recommendation and the kind words!
Profile photo of Aaron Richards
Aaron Richards on Google
45 days ago

Sage Creek Post Acute is an outstanding facility with a caring and professional team. The nurses, administration, and therapy staff are compassionate, attentive, and dedicated to providing excellent patient care. The facility is clean, welcoming, and focused on helping patients recover in a supportive environment. Highly recommended for anyone in need of post-acute care or rehabilitation.

Business response 2 years ago

I couldn’t agree more! We have a great therapy department.. they have amazing success stories!! Every day I see and hear the most amazing progress with our patients.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.