Sage Creek Post Acute Reviews

See what our patients and their families have to say

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Our residents and their loved ones share honest reviews that prove what sets our team and facility apart. Take a moment to read our Sage Creek Post Acute reviews to get a clearer picture of what to expect and learn about our advanced amenities and dedicated team. Browse our feedback or share your own story with us.

All Reviews

4.0

300 reviews

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Profile photo of LAURIE BURTON
LAURIE BURTON on Birdeye
5 days ago

If you care about your loved ones , don’t even think about bringing them into this place. It’s a hello. Substand equipment.\nInadequate staffing , outdated furnishings , both decorative and functional. If you need something from a staff member expect to wait hours or longer. And it shouldn’t have a three star rating , it should have a one star rating

Business response 5 days ago

We appreciate your feedback, Laurie. If you would like to discuss your experience further, don’t hesitate to reach out to us at (702) 790-3000 or . We would love the opportunity to resolve any issues.
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Jeff Mieir on Google
7 days ago

The staff is very friendly, helpful, caring & professional with their approach for recovery from any injuries.

Business response 8 days ago

Hi, Jeff. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
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LJ Jefferson on Google
8 days ago

While in town I visited a dear friend who was a patient at Sage Creek Post-Acute. I saw my friend two days and both days I was very impressed with how immaculate the facility was. It was nice to see how friendly the staff was from the moment I entered the building. The electronic sign in/out process was simple. On the second day that I visited, I brought my friend some flowers and desperately needed help with them because I didn’t have a vase and Kate (my friends nurse) was extremely hrlpful and found something that worked. I really appreciated her kindness. The building looks fairly new and the staff seems to be caring and professional. My friend has been there 6 days and she is pleased with her experience there.

Business response 8 days ago

Hi, Lj. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Profile photo of Glenn
15 days ago

Great staff, I wished they had PT and OT on the weekends.

Business response 8 days ago

Hi, Glenn. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Stephanie Rae on Google
20 days ago

It’s a nice looking place but my Mom was soaked through all the bed sheets When I arrived I could smell it I cleaned her up but the shower spray nozzle leaked and spewed everywhere there were no towels anywhere that took a while to get some towels while she froze waiting . The bell response was pretty slow she wouldn’t have made it in time anyway . Unfortunately the next 2 days when I arrived she was again soaked to the bone . Luckily we got her food changed to something that she could eat It was pretty sad seeing her that way and even sadder that she wasn’t getting the attention she needed I wasn’t impressed they seemed short handed and unaware of her need for assistance to the restroom. She was incredibly week and seemed over drugged to be quite honest The Staff were friendly I can say that just a bit clueless on what was going on .I am not posting the pictures to spare you!

Business response 20 days ago

Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management team. We invite you to contact our administrator at (702) 790-3000 if you have any additional concerns or details to share.
Profile photo of Gail Schomisch
Gail Schomisch on Google
21 days ago

PROS: Enjoyable experience considering how compromised my wife was with cancer complications. Food was great, really great. PT & OT staff was really good and the gym was well equipped. Nursing staff was fantastic and we felt confident in their care, response time, scheduling and execution of tasks and monitoring. Environment was lovely…not overtly institutional and decor was well done. Very pleasant. Allowing a loved one to stay overnight and pup visits were really appreciated. Great location. Cons: Little to complain about, really! Attention to asthetic detail is needed to spruce the place up…touch up paint in the rooms and new carpet in the common areas would go a long way. Busy gym/workout room is not laid out as well as it could be – too much is taken for admin space but it gets the job done so again, not a deal breaker. Office hours end at 5pm and that was inconvenient a few times…being open until 6pm would have helped but we adjusted. None of these observations take away from the overall experience, for sure. It is an excellent choice. We have not settled our tab yet with insurance so I cannot offer comments on price/billing/accounts payable areas. We desperately needed this level of care and assistance for the month we were there for her, so it matters not to our family. Best wishes for all who need this level of care and Sage Creek is a terrific choice overall.

Business response 21 days ago

Hi, Gail. Thank you for sharing your positive experience. We are honored to hear that your time with us was a good one, especially during such a difficult and emotional season for your family. We’re glad you felt supported and cared for, and we truly appreciate the kind words. Your thoughtful feedback—both the highlights and the suggestions—means a lot to us and helps us continue to improve. Wishing your wife and your whole family all the best.
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John Rodriguez on Google
22 days ago

We went in to see my girlfriends brother. He is being well taken care of by Ann. Ann has a great attitude. Also, the facility is clean and well taken care of. The place if quite to let the patients rest.

Business response 21 days ago

Thank you for your kind words. We’re delighted to hear that Ann provided excellent care and that you found our facility clean, well-maintained, and quiet for patient rest.
Profile photo of Michael Milosevich
Michael Milosevich on Google
22 days ago

Fair at best. The staff , most of them were great, when you could find someone as it appears they are severely understaffed. The food was ok. Again, some really great people , but some who just don’t care. The carpet in the facility is dirty and needs to be replaced. Patients are allowed to sit in the nurse’s station and one patient was allowed to sleep on the couch in the common area.

Business response 21 days ago

We appreciate your feedback and are sorry this was your experience. We take all feedback seriously and are committed to addressing concerns quickly. Providing compassionate, respectful care in a clean, comfortable environment is our top priority, and we want every resident to feel safe and valued. We would appreciate the opportunity to speak with you directly. Please contact us at (702) 790-3000 at your convenience.
Profile photo of Philip Bonacci
Philip Bonacci on Google
42 days ago

Business response 35 days ago

Thank you for your feedback. We appreciate your input.
Profile photo of LaShanta Harvey
LaShanta Harvey on Google
45 days ago

My brother n law is getting the best care and support

Business response 2 months ago

Hi, Lashanta. Thank you so much for leaving us a stellar review!
Profile photo of Alyssa T
Alyssa T on Google
46 days ago

Yikes!! Would never want anyone I know to go here. Especially be driven around by their public transportation. Aggressive drivers, beware!!

Business response 44 days ago

We apologize for your experience. Please contact us at (702) 790-3000 to discuss your concerns further.
Profile photo of Marta Alonso
Marta Alonso on Google
46 days ago

Wilfredo the best! very kind team! Best Place!

Business response 46 days ago

Thank you for sharing your experience at Sage Creek Post-Acute. We’re thrilled to hear that Wilfredo and the team provided excellent care.
Profile photo of K Z
48 days ago

Loving the care my friend has been receiving while staying here! Nursing has been super caring and accommodating, transportation has been made for appointments, therapy dept has been super helpful and encouraging with exercises and suggestions for strengthening, activities dept have been offering daily events to keep everyone engaged and busy, dietary staff has made some really lovely looking meals! Thank you EVERYONE for all you co tongue to do!

Business response 47 days ago

We’re delighted to hear about the exceptional care your friend is receiving at Sage Creek Post-Acute. Thank you for sharing your positive experience with us!
Profile photo of Rachael E
Rachael E on Google
52 days ago

Beware of this place. My loved one would have died had I not forced them to send him back to the hospital. Beware if a person named Eduardo Ramos that calls himself a dr. Neglected my loved one and took measures that put him back in renal failure. Complete medical neglect. Watch your loved ones closely if they are here.

Business response 34 days ago

We’re disappointed to hear about your experience at Sage Creek Post-Acute. Please feel free to reach out to us at (702) 790-3000 to discuss this matter further.
Profile photo of Terri C
Terri C on Google
54 days ago

I had a really positive experience with this facility. The staff truly made me feel cared for and supported, and they were always kind, patient, and willing to help. You can tell they genuinely care about the people they work with. I’m very grateful for my experience here and would definitely recommend them to anyone looking for a supportive and welcoming place.

Business response 54 days ago

Thanks for sharing your positive experience with us, Terri. We’re grateful for your kind words and recommendation.
Profile photo of Kaleb Ramos (Kaleb)
Kaleb Ramos (Kaleb) on Google
54 days ago

Hey, just wanted to say my grandma has been here twice and throughout all the visits, this place has been kept throughly cleaned and still resembles as fairly new. The nurses that I’ve ran into so far are all nice, and caring to my grandma, nothing bad to say so far. Well done Sage Creek šŸ‘ THANK YOU!!

Business response 54 days ago

Your positive experience at Sage Creek Post-Acute is greatly appreciated. Thank you for sharing your feedback!
Profile photo of alfred
54 days ago

Great rehab facility with a caring and supportive staff from the receptionist Doreen to the case managing department, including Paige, Danielle, and the assistant director of nursing Marlena. Have to give kudos to the nursing staff as well. The facility is clean, welcoming, and provides excellent care. I would highly recommend them to anyone looking for a smaller, more personal rehab facility.

Business response 54 days ago

We deeply respect your positive feedback on our facility and staff. Thank you for recommending us!
Profile photo of Ramos Inc
Ramos Inc on Birdeye
54 days ago

Great facility to go for therapy and skilled needs

Business response 54 days ago

Thank you immensely for sharing your experience at Sage Creek Post-Acute. We are glad to hear that you found our facility great for therapy and skilled needs.
Profile photo of Tiffanie Ramos
Tiffanie Ramos on Birdeye
54 days ago

This facility is wonderful. The staffs there are so compassionate, patience…and caring. The staffs are are always on top and communicate effectively when needed .

Business response 54 days ago

Thank you for your wonderful feedback. We are thrilled to hear about your positive experience at Sage Creek Post-Acute.
Profile photo of Autumn M
Autumn M on Google
59 days ago

Business response 59 days ago

Your positive feedback is greatly appreciated. Thank you for sharing your experience with Sage Creek Post-Acute.
Profile photo of Danielle Franco
Danielle Franco on Google
59 days ago

This is a great facility! Clean and with a friendly staff!

Business response 59 days ago

We are thrilled to hear you had a great experience at Sage Creek Post-Acute! Thank you for your kind words.
Profile photo of kenyatta wooten
kenyatta wooten on Google
59 days ago

Business response 59 days ago

We’re thrilled to hear about your positive experience at Sage Creek Post-Acute. Thank you for sharing your feedback with us.
Profile photo of Taran Manciocchi
Taran Manciocchi on Google
59 days ago

Beautiful facility and top notch care! The staff goes above and beyond to make patients feel welcome and cared for. I can’t recommend this place enough!

Business response 59 days ago

Your positive experience at Sage Creek Post-Acute means the world to us! Thank you for your kind words.
Profile photo of Isabel Velasquez
Isabel Velasquez on Google
59 days ago

Business response 59 days ago

We greatly appreciate your positive feedback, Isabel. Thank you for sharing your experience with Sage Creek Post-Acute.
Profile photo of Tammy Mazurek
Tammy Mazurek on Birdeye
2 months ago

Sage Creek Post Acute provides excellent care with a compassionate and dedicated team. The staff is friendly, attentive, and truly committed to the well-being of their patients. The facility is clean, welcoming, and professional. Highly recommend! 😊

Business response 59 days ago

We greatly appreciate your positive feedback on the care and dedication of our team at Sage Creek Post-Acute. Thank you for recommending us!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.